GBU Policy PRIVACY POLICY Thank you for visiting Green Building University website. Your privacy is very important to us. We collect no personal information about you when you visit our Web site unless you choose to make such information available to us. When you visit our Web site, our server automatically recognizes only the Internet domain and IP address from which you accessed our site. This information does not result in the identification of your personal e-mail address or other personal information. In addition, we monitor the volume and timing of access to our site by collecting information on the date, time and pages accessed by visitors. We do this so that we can improve the content of our Web site, and this information is not shared with other organizations. Again, only aggregate information is collected, and individual visitors' personal information is not identified. If you choose to share personal information with us - by sending us a message or filling out an electronic form with personal information - we will use the information only for the purposes you authorized. Some of the Information may be saved for a designated period to comply with Florida's archiving policies, but we will not disclose the information to third parties or other government agencies, unless required to do so by state or federal law. Students our server maintains a record of all usernames logged into one of our courses. This monitoring is designed to assist us in improving our courses. Green Building University will not in any way release your personal information to third parties or government agencies. If you have any other questions about our privacy procedures, or have ideas about improving our procedures, please feel free to e-mail us at info@greenbuildinguniversity.com.  TERMS AND CONDITIONS This site (the "Site") is owned and operated by Two Trails, Inc. dba Green Building University for your personal information, education and communication. Please feel free to browse the Site; however, your access and use of the Site is subject to the following terms and conditions ("Terms and Conditions") and all applicable laws. By accessing and browsing the Site, you accept, without limitation or qualification, the Terms and Conditions. If you do not agree with any of the below Terms and Conditions, do not use the Site. Green Building University reserves the right, in its sole discretion, to modify, alter or otherwise update these Terms and Conditions at any time and you agree to be bound by such modifications, alterations or updates. TRADEMARKS, COPYRIGHTS AND RESTRICTIONS All material on this site, including, but not limited to images, illustrations, audio clips, and video clips, is protected by copyrights which are owned and controlled by Green Building University or by other parties that have licensed their material to ("Material"). Material from the Site or any web site owned, operated, licensed or controlled by Green Building University may not be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way with out the expressed written permission of Green Building University. Modification of the Materials or use of the Materials for any other purpose is a violation of the copyrights and other proprietary rights. For purposes of these Terms and Conditions, the use of any such material on any other web site or networked computer environment is prohibited. The trademarks, logos and service marks ("Marks") displayed on the Site are the property of Green Building University and other parties. Users are prohibited from using any Marks without the written permission of Green Building University or such third party which may own the Marks. REFUND POLICY Green Building University actively seeks to create learning environments that fully foster the success of those that use our instructional materials. Barriers to learning are by design eliminated from our course offerings. One known barrier to learning is the operation of refund policies and guarantees. Both are often seen by students as exit strategies that may be exercised in lieu of completing a course. Thus, the possibility of a refund can and often does reduce student drive and their level of effort to successfully complete a course. Green Building University's basic refund policy is thus - no refund. However, there are exceptions. First, Green Building University will fully honor the refund policy of our resellers - without question. Second, if a student enrolls in the wrong course, or an inappropriate course, and notifies Green Building University within 24 hours of enrollment, a replacement course or refund will be made available. Third, students are encouraged to continue with their studies until they succeed. Students are considered actively enrolled in a course until they complete the end of course examination, the post test, or the course time limit is reached. Course extensions are granted without charge, should a student require more time to successfully complete a course of study. Course extensions must be requested before a student completes a course, or an administrative charge will be levied to cover the cost of re-establishing a student in a course. SHIPPING POLICY Green Building University hours of operation are 9am to 5pm EST enrollment in courses is available 24 hrs a day. Once payment has been processed an email is sent to student with login and password that will allow them into the section of the website for their course. Entire process should take no longer than 48 hours to process, unless unforeseen power outage or natural disaster should occur. If a problem should occur please contact Green Building University at 941-776-8680. LINKED SITES Green Building University may provide links and pointers to internet sites maintained by others ("third party sites"). Green Building University has not reviewed all of the third party sites linked to the Site and is not responsible for the contents of or any products or services offered in such third-party sites.